Best Seller Program

Effective Coaching Skill

What it Is

Whether you’re a manager trying to develop your people or trying develop yourself and build a career, you need to know that one of the key ways you can have a positive impact on the business is by operating more as a “Coach” than a “Manager.” A study conducted by Bersin & Associates showed that organizations with senior leaders who coach effectively and frequently improve their business results by 21 percent as compared to those who never coach.

What Are The Learning Points

• Understand the reasons why organizations use coaching programs to achieve business objectives
• Identify opportunities for coaching
• Learning GROW Model as a coaching structure
• Cultivate 3 Coach Core Skills
• How to introduce coaching culture into organization

Who It's For

• All Manager Levels

How It Works

• 2 Days Intensive Training (Simulation & Role Play) + Coaching for Coach Optional

Effective Negotiation Skill

What it Is

Do you feel that someone is continually taking advantage of you? Do you seem to have to fight your corner aggressively, or ally with others, to win the resources you need? Or do you struggle to get what you want from people whose help you need, but over whom you have little direct authority? If so, you may need to brush up your win-win negotiation skills. Effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.

What Are The Learning Points

• Understand what is Negotiation and why we negotiate
• Understand What the requirement to be a good Negotiator
• Understand The process of negotiation
• Learn about Negotiation preparation, technique, and attitude
• Have a first hands experience through role play in negotiation

Who It's For

• Mid To First Line Managers.

How It Works

• 2-3 Days Training + Workshops

Problem Solving & Decision Making

What it Is

Problems are at the center of what many people do at work every day. Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.

What Are The Learning Points

• See problem from different point of view
• Understand the importance of planning in order to anticipate problems
• Understand the basic of time management and learn the skills to manage their time effectively
• Learn and apply the Six Step Problem Solving Process
• Learn the Quality Tools for Problem Solving
• Learn the basic concept of creativity and out of the box thinking.

Who It's For

• Mid To First Line Managers, All Staff Levels

How It Works

• 2-3 Days including workshop

Effective Time Management

What it Is

Have you ever wondered how it is that some people seem to have enough time to do everything that they want to, whereas others are always rushing from task to task, and never seem to finish anything? Is it just that the former have less to do? No, it’s much more likely that they are using their time more effectively and practicing good time management skills.

Time management is not very difficult as a concept, but it’s surprisingly hard to do in practice. It requires the investment of a little time upfront to prioritise and organise yourself. But once done, you will find that with minor tweaks, your day, and indeed your week and month, fall into place in an orderly fashion, with time for everything you need to do.

What Are The Learning Points

• Determine what matters most to them both in personal and professional life.
• Live in quadrant II by doing things that is not urgent but has significant impact in their life.
• Identify Time Management traps and know how to handle it effectively.
• Building commitment with others and dare to say “no” to unimportant things and trivial matters.
• Make an action plan to move from Q1 activities to Q2 activities and find out the tools to monitor the progress.

Who It's For

• All Employee Levels

How It Works

• 1-2 Days Training

Critical & Creative Thinking

What it Is

How is it that some people always seem to be able to generate new ideas and think creatively, and others seem to struggle to do so? Regardless of whether you view yourself as a creative type or not, you can learn some useful skills and techniques which will enable you to tap into that creative ‘right brain’ thinking and bring a new perspective to innovation, problem-solving and managing change. Although at first glance, creative thinking techniques may sometimes look a bit ridiculous, there are good principles behind most of them. However sceptical you may be about their potential, it’s a good idea to approach them with an open mind. You may be surprised by the results.

What Are The Learning Points

• The Six Types of Socratic Questions
• Phases of Critical Thinking
• Your Creative Brain – Where do good ideas come from?
• Think Creatively – Generate new ideas and solutions using 6 Point Approach
• Brainstorming and others creative thinking tools
• Innovate – Evaluate and select ideas for development

Who It's For

• All Employee Levels

How It Works

• 1-2 Days Training

Pretics Snapshoot Profiling

What it Is

Pretics is an automated personality prediction system that provides an instant snapshot read of how others think, act, communicate, and make decisions. With our proprietary Preference Interaction Engine (PIE), you quickly achieve your objectives by customizing your approach.

What Are The Learning Points

• How to build a raport
• Understanding other’s communication preference using pretics aplication
• Communication structures to influence others

Who It's For

• Entrepreneurs
• Business Consultants
• Insurance Agents
• Financial Planners
• Car Salespersons
• Network Marketers
• High Ticket Items Sales Professionals
• Anyone that Sells One-on-One

How It Works

• 1 Day Training with simulation using pretics aplication, Roleplay